Change Letting Agent I Proactive service I Yates Hellier

Google Rating

4.9

Based on 133 reviews

Yates Hellier Sales & Lettings

4.9

Robert May

08:12 13 Aug 22

We used Yates Hellier to sell our flat in the Anniesland area of Glasgow. With the market moving so quickly we were unsure how best to market our property and time the sale but Ross provided excellent advice and put our minds at ease. Throughout the process, communication was excellent and a quick call or text to answer questions was never a problem.Our property sold within 5 days of going to market at a price considerably above what we were hoping for. Overall an excellent experience from start to finish, we would not hesitate to use Yates Hellier again or to recommend them to friends and family.

Jeff Morrison

12:14 25 Jul 22

Yates Hellier were the best estate agent we've ever dealt with. On moving in, they sorted all minor issues straight away, and they continued to offer that service throughout our tenancy. Nothing was ever too much trouble, and communication throughout was timely and exemplary. Overall a brilliant experience, which is not the norm for a lot of estate agents!

Matthew Simpson

15:55 14 Jul 22

The team at Yates Hellier were always helpful and friendly, and they sorted out any maintenance issues quickly. I’ve dealt with some awful letting agents before, YH definitely aren’t one of them.

Petros Savvidis

19:20 12 Jul 22

The Yates Hellier team has provided top notch expertise and guidance in all stages of letting our property. The property was prepared for the tenants timely and efficiently with a practical online platform allowing for remote management of finances.

Eleanor Daniels

09:22 08 Jul 22

I cannot recommend Yates Hellier enough. My flat sold within 10 days of going on the market. A big thank you to Ross and his team for all their hard work.

Ewen Robertson

19:58 07 Jul 22

Ross provided an excellent service - he clearly has expertise within the local property market, gave quality advice and was very helpful and proactive. Highly recommend.

Douglas Ashworth

19:00 17 Jun 22

Ross dealt with our flat sale in a highly professional and competent manner. He kept us up to date with progress and ensured we obtained a satisfactory sale price. We would highly recommend Yates Hellier.

Mairi Peat

15:32 14 Jun 22

Both of us are very happy with the excellent service provided by Ross. Fast and smooth readiness for market, viewings organised and conducted, great communications and delighted with the negotiated selling price.

Cheryl McKnight

06:44 22 May 22

Very helpful, attentive and any issues we have had was dealt with promptly. They were always readily available for us and we would highly recommend them in future. Thank you! Cheryl and Mark x

Subramanian Mohan

11:09 11 May 22

Stayed in a house over 3 years managed by Yates . Throughout the tenure they were professional and they did great job in making the tenancy great experience.

Subramanian Mohan

16:01 10 May 22

We stayed in a flat managed by Yates Hellier. It was absolutely well managed and top professional service. They had clear process and guidelines for even first timer like me. Including tenancy end procedure are well laid out with lot of informative guides to make already stressful process to fuss free.

M Mccaig

16:10 06 May 22

I have been extremely pleased with the excellent level of service provided by this company. At all times they have been quick to respond, have given professional advice and shown an in depth knowledge of the property market. I would definitely recommend this company and would be pleased to do business with them in the future.

Lindsay McBlain

08:38 29 Apr 22

I can’t recommend Yates Hellier enough. They were always very attentive and fast to react to any issues or repairs. Communication was very good and the team were always friendly and efficient.

Jenni McKittrick

07:45 29 Apr 22

I recently sold my house in Burnside with Yates Hellier and could not be more delighted with the service provided. Ross was able to offer expert advice from start to finish, enabling for a smooth transaction. I would highly recommend Yates Hellier to anyone looking for a personal and friendly service when selling or buying. Thanks again.

Emma McGrath

19:48 28 Apr 22

I recently bought my first flat in the Hyndland area with the help of Ross at Yates Hellier and can't thank him enough for his help and support! He was knowledgeable and friendly and made the process so much easier. Definitely goes above and beyond! Would highly recommend the agency to anyone looking to sell or buy.Thank you, Ross!

Matthew

09:22 25 Apr 22

Working with Ross of Yates Hellier was incredible from start to finish.Ross gave us so much time throughout the whole process of selling our beloved home. He conducted all the viewings himself, give us daily updates on the phone and worked around the clock.His attentiveness and personalised approach all helped us feel so confident that we had chosen the right estate agent for us.We couldn't recommend Yates Hellier enough, not only do you get to work with the wonderful Ross but his team are incredible.Your home will stand out in their exceptional photography and videography and the advertising hits not only all the usual property advertising sites but other social media platforms too !A stand out company.

Simon Graty

09:52 21 Apr 22

We just completed the purchase of a flat that Ross had the listing on and I have to say I was really impressed with him. While it was always clear that he was representing the seller’s interests, he was nonetheless very easy to deal with as a buyer, always professional and courteous, responding promptly to queries and ready to offer advice and guidance as needed. He also really seems to have his ear to the ground as to what’s happening in the local market so for any potential buyers reading this, I’d definitely recommend giving him a call.

Luke Collings

20:44 07 Apr 22

Selling my property through Yates Hellier has been a great experience from start to finish.I have moved a few times and after my experience with the Yates Hellier team I could not see myself using another agency from now on.From first meeting Ross I knew I was in safe hands and everyone I have dealt with at the office has been on point.Thank you for making a stressful time so easy for us!

ZoSo 78

18:50 06 Apr 22

I cannot recommend them enough, Jonny and the whole team were friendly, helpful and ensured all elements of renting a property were taken care of.

Rosie Mclucas

19:17 02 Apr 22

Cant’ recommend enough, completely exceeded our expectations. Our property sold before going on the market for a great price!We were recommended to Yateshelllier by a friend. Ross was so professional and went out his way to get our property sold as unfortunately we didn’t obtain a completion certificate after the works were carried out. He took the stress away and dealt with this for us and I know that any other estate agent wouldn’t have done this.We cant thank you enough Ross and would highly recommend you to anyone.Rosie and Richard

Gordon Dunlop

11:49 24 Mar 22

Very professional organisation with a friendly and attentive team. All our dealings with Yates Hellier as tenants have been smooth and responded to in a prompt and efficient way.

Patricia Mackenzie

19:41 16 Feb 22

Yates Hellier were terrific to deal with, from start to finish. They have a fresh, flexible approach and if you are drastically short on time as I was when selling my property, will gladly take everything out of your hands. Communication was swift and clear throughout, and their in-depth knowledge of the area an added bonus. I would not hesitate to recommend them.

Robert Corner

16:19 02 Feb 22

Quick response, very professional and great maintenance standards. Highly recommend!

Mike Mac

19:55 24 Jan 22

I can wholeheartedly recommend the team at Yates Hellier. From the start Ross explained the whole process very clearly and put my mind at ease.I chose Yates Hellier as I was impressed with their promises of a more personal touch than the larger West End estate agents and they did not disappoint. Ross and Lisa were very easy to deal with . They were in constant communication with updates and viewings.The whole process from marketing to viewings went incredibly smoothly. Even when my initial buyer pulled out at the last minute, Ross and Lisa swooped into action and found another buyer in a matter of hours!Ross and Lisa dealt with all aspects of selling my flat and clearly know their stuff. They were highly professional, kept in constant touch and we sold our flat for a price we were delighted with. I cannot recommend them highly enough!

Rawan S

08:15 13 Jan 22

Thanks for their great service and their professionalism, the response time is always notable.This makes me feel relaxed whenever issues come-up. Highly recommended!

Naila Razi

16:06 12 Jan 22

Talib Aldakhil

16:43 29 Nov 21

I had a very pleasant experience as a client of Yates And Hellier company. From the start of our contact their response was professional, coordinated and overall friendly. They guide the client step-by-step through the process of work and explain thoroughly the pros and cons of an agreement.The response time of answering to a complaint also is nothing less than excellent and they had a very good understanding of the issues that can happen and regardless of the situation. Always offering help and advice.If i were to recommend an tenant agency in Glasgow they would be my first choice.

Heather Caldwell

15:12 30 Oct 21

Outstanding service from start to finish. Yates Hellier picked up the mess created by a Glasgow West End traditional estate agent and made a very bad situation good! The photos and video were superb. Ross & Lisa brought a great work ethic, attention to detail, commitment and a common sense approach to complete my flat sale. I wish I had trusted going with this contemporary estate agency model from the beginning. My eyes have been opened around the ways in which newer estate agents partner with Rightmove to provide enhanced services. Traditional models with careless, lackadaisical approaches should be a thing of the past and I will certainly remember that the next time I sell my flat.

Lizzie Hamilton

21:23 23 Oct 21

I would highly recommend the team at Yates Hellier for the sale of your property. Lisa and Ross were very easy to deal with and made the whole process quick and painless. Lisa stayed in regular contact throughout the viewings and offers stage to keep me up to date and also provided invaluable help through the legal stage too. The recommended photographer produced great photos and video. Ultimately I was very pleased with the result - a sale within two months at a great price.

Zack Rowlands

12:42 19 Oct 21

Recently bought a home through Yates Hellier. Everyone we spoke with was extremely helpful, their advice was accurate and timely, and they made the process smooth and comfortable.

Dara Murphy

16:56 23 Sep 21

Recently moved in to a new property managed by Yates Hellier. The team have been fantastic. They make the move hassle free with prompt replies and convenient paperwork. William, Jonny and Vita have all been a pleasure to deal with. The team are extremely professional and manage the properties to the highest standard. Would recommend to all.

Kelly Trainer

17:49 22 Sep 21

I had the pleasure of selling my apartment through Ross and Lisa at Yates Hellier. They both went out their way to help, providing 5 star service from start to finish. A very smooth and timely sale with very quick responses and great communication. I can't thank them both enough for getting the job done.

craig heighton

11:58 20 Sep 21

Excellent service. Jack and the team helped me move from another agent that constantly disappointed me. They took time with me, listened to all my grumblings about the other agent and really seemed to take it all onboard. The team worked with me to get my property up to spec and get in on the market again. I've never felt "fobbed off" to whoever can pick up the call. It’s been a real personal and positive experience.All aspects from the marketing to the ongoing management have been working out great and so much better than my previous experience.Would highly recommend.

hadi 97

02:17 11 Sep 21

Professionals at their jobs, responsive when called upon whilst providing top service on numerous occasions. Will go out their way to ensure everything is okay and easy to communicate with. Highly recommend!

Nicola Dow

18:52 07 Sep 21

Ross and Lisa made selling my property an exceptionally easy and stress-free experience. They are incredibly knowledgable and highly professional, and kept a consistently high level of communication throughout the process from valuation to marketing to completion. The value for money for services offered was also outstanding compared to other Estate Agents. I would highly recommend them to others looking to sell their property. Thanks again for all your help, I couldn't be happier!

Colin Thomson

16:22 03 Sep 21

I approached Yates Hellier to source new tenants for my Glasgow property. William provided a personalised and professional service throughout. He communicated regularly and diligently sourced a pool of strong candidates. This resulted in a minimal vacant period and a seamless transition.When my new tenants decide to leave the property I’ll be going back to William to find my next set of tenants.

Dorothy Simpson

11:05 30 Aug 21

As landlords we have used a number of different agents in Glasgow. Unfortunately, until now, we have always felt 'anxious'. We changed to Yates Hellier about 18 months ago and have not regretted the move. They take care in finding the right tenants and we are very grateful for this. There have been a few maintenance issues which the team have dealt with promptly and efficiently, keeping both us and the tenants informed. We find anyone we deal with in the team 100% professional and courteous. It is wonderful knowing that our flat and tenants are being looked after.

Stefanie Keith

17:53 22 Aug 21

Yates and Hellier was recommended to us when we decided to sell our flat. Our flat was not a straightforward sale but Ross was always available to offer his honest advice, which proved to be invaluable to us. We liked the fact that he was very upfront with the buyers and ourselves regarding our flat situation.He was very patient with us and spent a lot of time answering our questions aswell as the many questions of prospective buyers. The team at Yates and Hellier were great with getting feedback from the viewers and we were always updated promptly. We really feel that a bigger estate agent would not have been as ethical or as hardworking for us. Yates and Hellier were completely professional the whole time. I could tell that the advice Ross gave us was what was best for us, and he wasn’t just considering what was best for his business.In the end we were more than happy with the price offered. We would highly recommend Yates and Hellier, we are very grateful and satisfied with the service provided, the effort that was undertook on our behalf will never be forgotten, especially from Ross, as this was soon after the birth of his first baby. He handled the sleepless nights caused by baby and us very well.

Bonnie Bruce

09:57 02 Aug 21

I recently appointed Yates and Hellier Estate Agents to sell my flat in Glasgow city centre. From day one, Ross was fantastic. He’s so helpful and friendly and an absolute expert in his field. I really felt I could trust him and he did an amazing job at finding a buyer I was happy with and selling my property within less than a week! The whole process was so smooth and professional. I couldn’t recommend him more highly and will 100% use him for anything else in the future. The best estate agents in Glasgow!

Megan Donnelly

19:50 28 Jul 21

Have had excellent experiences with Yates Hellier as a tenant, they are very responsive and communicate clearly, especially Olivia who was our property manager.When we moved to a new flat we stayed with them, Jonny and William were great throughout the whole process.

Amy McIntosh

14:44 23 Jul 21

Really lovely, professional and helpful people.Always quick to respond when you need help no matter what time it is!Olivia is really lovely and was always helpful if we had any issues, things were always resolved quickly and efficiently.William was really helpful and supportive during the moving out process.Jack was great when we had an emergency, was really kind and helpful even though it was out of hours.I always had a named person to contact and communication was great.I've been a tenant with 4 different letting agents in the past 5 years and Yates Hellier are by far the best. I would definitely recommend.

Ryan Wang

16:47 21 Jul 21

Honestly one of the best managing agents I have ever worked with. They made my move to Glasgow smooth and painless. Very responsive and helpful with all issues. Also shout out to William - excellent lettings negotiator and all round top bloke. Thanks for your help!

Shelley O'Hare

19:56 19 Jul 21

The team were super responsive to any issues that arose and were friendly, professional and approachable. Best letting agent I've ever dealt with.

Matthew Trainer

16:09 13 Jul 21

The service that I received from Yates Hellier was top class! If you are looking to sell your property in Glasgow then I would definitely go through them. They got me the price I wanted and sold the property faster than I could have dreamed. It was stress free and I would 100% recommended them.

Pete Smith

19:18 06 Jul 21

I’ve been a tenant in a Yates Hellier managed flat for 4 years - YH are responsive, good communicators and the people they send to service our flat do a great job as well.

Suresh O

06:49 05 Jul 21

Denny Perkins

18:25 04 Jul 21

We moved our properties from another agent a couple of years ago and the difference in professionalism is night and day.My only regret is we should have moved earlier.I can't speak highly enough of all the staff, all very friendly and courteous.

Homan Varghaei

23:13 03 Jul 21

Very professional, approachable and friendly. I wouldn’t hesitate to recommend the team at Yateshellier

rawan al s

17:55 03 Jul 21

One of the best agencies in glasgow! Highly recommend. 100/100

Irene Johnston

15:54 03 Jul 21

I have rented my house for a number of years through Yates Hellier and have received excellent service from all, they deserve to get high praise for all their efforts. Extremely professional business and would recommend them to anyone.

Jackie Hampton

13:11 03 Jul 21

Great communication and got our place rented quickly and have been very professional. Jack and William were extremely helpful throughout the process.

Garden Cherry

13:02 03 Jul 21

YH is always helpful and respond very fast, lucky that we did a right dicision for selecting YH, therefore we have introduced them to friends and family!

Mathilde Schmitt

13:14 02 Jul 21

I just rented a flat from Yates Hellier and I cannot recommend this agency enough. Throughout the entire process, William has been extremely helpful, proactive and professional. Support has been given from start to finish. I'm very happy to have chosen this agency.

Douglas Mowat

20:08 28 Jun 21

Throughout the sales process, Yates Hellier were very professional and responsive. The sale was concluded in just over one week and I have no hesitation in recommending their services.

Helen ONeill

19:58 26 Jun 21

Can’t recommend Yates Hellier highly enough. Excellent service from Ross from start to finish. My flat went to closing and sold within a week at a price that exceeded my expectations.

Eilidh Jack

18:13 29 May 21

We chose Yates Hellier to sell our flat after seeing so many good reviews for a small company. They have exceeded all expectations. We dealt mainly with Ross who was extremely professional, always providing us with updates, quick to respond if we had questions and overall a pleasure to deal with.Ross was incredibly hard working and always endeavoured to host viewings in the evenings and weekends when convenient for us.They also achieved a fantastic price for us, far more than we were expecting.We would wholeheartedly recommend using Yates Hellier to sell your property and believe the service they provide is far superior to the bigger agencies in Glasgow.

Laura Wardrop

11:49 27 May 21

I came across Yates Hellier when they were the selling agent for another property in my development and I'm so pleased I did. After an initial conversation with Ross Yates (before we were even starting the selling process) I knew I wanted them to sell our property as he was exceptionally helpful from the first call. Working with Ross has been an absolute pleasure and not only did get us a fantastic price (with a number of great offers within 24hrs), he dealt with everything so well and always made us feel like the only client (and I know how busy they are working 7 days a week!). To say they are proactive is an understatement. If you are looking for an estate agent in Glasgow then don't bother with the high street names go straight to Yates Hellier as the service has been incredible and Ross made the whole stressful process of selling a property a breeze. Simply the best - a massive thanks.

David Johnstone

09:59 01 May 21

If you are looking to let your flat I cannot recommend Yates Hellier enough. At every stage everyone we have dealt with has been personable and professional but also extremely diligent.

Gary Logue

08:28 30 Apr 21

Really focused service to provide the best advice/value for Clients

Zafer Kanik

10:39 27 Apr 21

They are doing a great job. Responsive, professional, good value.William and Olivia are super nice and easy to communicate at every stage of the rental process.

Ioannis Pachiadakis

16:35 26 Apr 21

Amazing guidance and proactiveness by Yates Hellier from day one that I submitted my application. The negotiator called me with a variety of slots for me to pick up which was very helpful. They provide you with an answer if the application is successful very quickly and they respond prompty to any emails/calls. Excellent service and very professional.Keep up the good work.

mia delnevo

14:35 26 Apr 21

Yates Hellier assisted us selling our flat.The service was perfect- the flat was on the market and under offer within 2 weeks at a price we were elated with.The communication was great with a real personal touch, we were offerred advice and reasured at all times- which was especially comforting whilst selling in covid times.Excellent customer service. Highly reccomended.

clara strachan

18:29 15 Apr 21

Yates Hellier are awesome, never had better agents in all my life. As a tenant you can get messed around, overcharged, ignored etc. but Yates Hellier were always responsive fair and professional. Wish they could handle all my future living situations.

ronnie hogg

10:20 08 Apr 21

Yates Hellier are quite simply the best. We sold our Glasgow West End Flat through them for a record price in just 10 days. The attention to detail and personal touch from the whole team is outstanding. We simply handed the keys over to them and they did the rest. Job done.

June Finlay

18:17 22 Mar 21

We’ve been tenants of Yates Hellier for 5 years now. The team are always on hand to help and get things fixed very quickly, even on a Sunday evening as we recently found out! We love our apartment and seem to have been very lucky in having them as our Property Managers. A very knowledgable and friendly team. We’d recommend them to anyone looking for an apartment in Glasgow.

Diana Sharp

12:29 22 Mar 21

We've just moved into our flat that was marketed by Yates Hellier. From first to last contact they have been very responsive. Ross was extremely helpful and gave us lots of advice throughout the buying process. Would highly recommend them two anyone thinking of selling.

Shar Ban

09:50 10 Feb 21

Great decision to use Yates Hellier to sell my Glasgow Harbour flat! Ross Yates was excellent to deal with, stated in touch on a daily basis from engaging services through to the done deal. Put our property up for sale mid November & several offers within a week, offer accepted within 10 days. No time wasters, only serious buyers too which was great, our expectations were met & exceeded. It might be a smaller organisation than the big high street names, but for us, it was the personal touch, the dedication & not just treating us as a number. I have recommended Yates Hellier to others, as they came recommended to me. Great service all in.

John Webster

11:34 09 Feb 21

Yates Hellier have been top class with us. They offer a thoroughly professional service with a very well judged personal touch. They are highly responsive, and we have yet to make a request for their help that was too much for them to do, and do promptly. I can't recommend them highly enough as a letting and property agent.

Maria Ure

13:38 05 Feb 21

The team at Yates Hellier are brilliant and as a non-local landlord I have safety in the knowledge that the property and tenants are well looked after, by a highly professional and proficient team. I would highly recommend Yates Hellier to anyone thinking of selling or renting their property.

Britney Stokes

10:33 01 Feb 21

Absolutely first class service!! From the initial prompt and honest visit from Jack Hellier to the constant communication and guidance from William Hudson. Night and day from the experience I have had with previous Property Management companies. Would highly recommend and will 100% be using again for any requirements in the future. Thanks gents!

Sian Stott

18:16 28 Jan 21

I have recently rented a flat through Yates Hellier and it has been the best experience I have had with a letting agent, having lived in rented flats with 5 different agents previously. Moving into the flat was a smooth process, with support provided throughout the referencing process. They have since been extremely prompt and helpful in resolving any issues we have faced. I would be happy to recommend Yates Hellier to prospective tenants/landlords.

t timaru

15:55 28 Jan 21

We are happy we selected Yates Hellier by chance, their service is quite good and so effeicent so far. We gave them to lease our apartment successfully and let them to manage our flat from now.

Sam Lockhart

08:42 28 Jan 21

Johan Stalder

07:31 28 Jan 21

My partner and I moved to Australia and left our property in the hands of Yates Hellier. We were extremely happy to how little involvement we had to have during the period. They were very efficient at getting the property on the market and finding a quality tenant in a short time period. We have recently returned to live in the flat again. When we returned, the flat was in excellent condition. I would not hesitate to recommend them.

ben garth

11:03 26 Jan 21

Santha Keith

15:01 25 Jan 21

Ross sold my property. He was very honest and I was very happy with the service. The company responded quickly when I had to contact them. They were very good at keeping me updated as they were marketing my flat. They were helpful and I would certainly use them again. I would recommend this company to friends and family. Good value for the personal service they offer. Very good experience and though it is very stressful selling a home I feel they were good at helping to alleviate some of the worry by being so helpful and quick to respond to issues.

Raymond Gidney

14:36 19 Jan 21

I have recently completed the sale of my flat with Yates Helier. Ross Yates proved to be very diligent and professional. He gave good advice throughout the process from his obvious extensive knowledge of the property market. If you are looking for a premium service I cannot recommend Yates Helier enough. If I ever need their service in the future I will not hesitate use them again. I have already recommended them to friends who have chosen them to represent them and are having the same positive experience.

David Robertson

22:32 12 Jan 21

All of the team at Yates Hellier were brilliant from start to finish during the sale of my flat.A very professional approach from marketing to viewings and handling offers through to key handover.I felt like a valued client throughout and would highly recommend!

Jennifer Shields

22:00 08 Dec 20

Fantastic service & beyond expectations. Very regular updates from the same person (who dealt with everything from start to finish!) was so reassuring during what can often be a stressful process. Yates Hellier ensured everything went as smoothly as possible. I'd highly recommend to anyone..

Rachel Kerr

10:18 18 Oct 20

We are delighted with the service from Yates Hellier. Ross is very knowledge and professional. His dedication to his clients is excellent. We couldn’t recommend Yates Hellier enough.

gregor emond

11:28 10 Oct 20

Ross was fantastic throughout the whole process of selling our flat. His calm, helpful manner and obvious expertise removed much of the stress that goes with selling a property. Ross was always available to answer any questions or queries that we had and we felt he did a brilliant job when it came to conducting and feeding back from the viewings. We must also thank Ross for putting us in touch with the solicitor David Devine who, like Ross, was a pleasure to deal with. We would defintiely recomend Yates Hellier to anyone looking for an estate agent.

Nick Morrow

11:15 08 Oct 20

I contacted Ross Yates of Yates Hellier following a friend's recommendation and I'm glad I did.I was immediately impressed by Ross' professionalism, enthusiasm and knowledge of the market. The big difference between Yates Hellier and a lot of other agents is they are highly proactive in getting property sold - they didn't just stick photos on RightMove and wait for buyers. This makes a massive difference and really sets Yates Hellier apart from the competition.I was delighted with the service I received, the communication throughout the entire process and the price they got for my property. I would not hesitate to use Yates Hellier in the future.Highly recommended.

Mantas Kuliavas

17:12 23 Sep 20

I would like to recommend Yates Hellier because they are a very professional letting agent. They are extremely helpful, friendly and considerate. On top of that any issues or questions get resolved very quickly !

Greig Marshall

12:46 23 Sep 20

An excellent letting agency that have always been very responsive to the few issues I've had with the property.

Chris Mackay

21:39 14 Sep 20

Yates Hellier were the estate agents who sold our Glasgow property to us and they are now the leasing agents. We have been very impressed with their professionalism, communication and response to any issues which is important to us because we live in a different part of the country.

Anna Soby

15:23 03 Sep 20

This letting agency is one of a kind. If you ever have a problem in your flat they respond promptly and resolve the problem quickly and efficiently. They are easy to get a hold of and the agents are extremely kind.

Fiona Gammie

14:19 03 Sep 20

We cannot thank Yates Hellier enough for all they have done in letting our flats so quickly and efficiently. Their service has been exceptional and we found them to be miles better than any of the other Letting Agencies we’ve used in the past.We highly recommend them and will certainly be back in touch when letting the flats again.

russell Logan

13:47 02 Sep 20

Excellent company in all aspects of their service. Found us tenants during lockdown and generally make life simple for a landlord. Five star rating.

NEIL SIMPSON

11:08 29 Aug 20

We were given a recommendation to use Yates Hellier to sell our flat and were glad we did . The flat was sold within a couple of days and at all times we were kept informed and treated in a very professional manner. We too would have no hesitation in recommending Yates Hellier based on our experience.

Mark Flowler

11:31 28 Aug 20

Yates Hellier have been invaluable in the selling of our property. We had a seemingly impossible task to sell on a tight deadline in order to secure our new home in Bearsden.Ross provided excellent insight, and by really understanding his buyers, matched the right buyers to our property, achieving us well in excess of our Home Report value and our initial expectations, all within one week of going to market. I cannot speak highly enough of Yates Hellier and will always refer them as being the best estate agents I've come across.Ross conducted all the viewings and even when our flat was under offer, he was in touch with us every week with updates and helped push things along between the solicitors when things slowed down.

Katerina Telickova

12:11 24 Aug 20

Very friendly and helpful staff, always there when you have any issues, and they provide flats in top clean states. So far definitely the best letting agency we have come across.

Becca Burn

08:01 01 Jun 20

Yates Hellier is a very professional letting agent. As a young, first time Tennant, they could not be any more attentive to me during my time with them. They are extremely helpful and considerate and quickly built a trusting, professional rapport with myself which has instilled a lot of confidence in me to rent with them again. Could not recommend enough!

KENNETH FERGUSON

11:44 25 Feb 20

Yates Hellier have managed our residential letting property since early 2018. The standard of service and advice we have received from them has been excellent at every stage, from finding suitable tenants, ensuring compliance with statutory regulations, organising renewals and repairs, and providing clear reports and financial statements. The business is owned and run by experts in property management and we would highly recommend them to others.

Claude Imperiale

17:22 24 Feb 20

Yates Hellier have provided us with an excellent service since we first started using their letting services 4 years ago.We trust the whole team to do the best for us and they have not disappointed. We highly recommend Yates Hellier.

Jane Haslam

13:55 22 Feb 20

Ross and Jack have managed my flat since 2014. I cannot speak too highly about the professional service I have received from their company over the years. Any issues have been dealt with swiftly and satisfactorily, in relation to both the tenants and myself.I have no hesitation in recommending Yates Hellier.

Louise Russell

08:05 14 Feb 20

I cannot fault Yates Hellier. Jack and his team have always been very helpful and nothing is too much bother. Jack helped me with the information I required prior to buying and renting out our property. Their communication with me has been fantastic. I highly recommend them.

Steven Hutchison

22:52 13 Feb 20

Daniel Schwertner

16:14 13 Feb 20

Yates Hellier is, by far, the best experience my wife and I had with letting agencies. Since day 1 they were very helpful with all the questions we had and accommodated our needs perfectly. Not only that, the care they give you even after you sign a contract is superb. I couldn't recommend them more. They were the third agency my family has had business with since we moved to the UK and the only that did not disappoint. Well done.

Mark Davidson

13:03 13 Feb 20

Luke Hamilton

12:37 13 Feb 20

I have got to say that these guys provide a first class service and no issue us too small for them. I was a tenant in one of their properties for 22 months and was blown away by the service. One specific example was when one of the partners gave up time on his weekend to fetch the spare keys for me, when I locked my self out. Very rare personal service provided in a day where it sadly lacks.

Carla Iafrate

15:24 31 Jan 20

Ross has been exceptional in the selling process of our flat, took care of everything,even helped remove an old sofa.We would recommend him and his colleagues to anybody. 5 star treatment,thank you Ross.

Helen MacDonough

11:25 17 Dec 19

Total professionals at Yates Hellier - highly recommended

MOIRA STARK

06:38 17 Oct 19

Greig Dickson

09:49 04 Sep 19

Yates Hellier have been managing my flat in Glasgow since my move to Bristol over eight months ago.I personally met with several members of the team during the preparation of my flat for letting, where I was more than satisfied with their diligence, professionalism, and friendly disposition.Since moving, I have consistently been kept up-to-date with all happenings relating to my flat, and have felt supported by their reliable and responsive customer service.I still consider my flat in Glasgow to be my home, so it is particularly comforting to know that I have left it in the hands of such a personable and exceptionally competent company.I could not recommend Yates Hellier more!

Christopher Snazell

10:31 01 Sep 19

As a tenant of a property managed by Yates Hellier I've found them to be courteous, professional and timely in all my dealings with them. They've been a pleasure to use and would heartily recommend them to anyone looking to rent.

Lizzie C

15:55 29 Aug 19

Have used quite a few other agencies in the past and have always been left disappointed but I’m so glad I’ve found Yates Hellier now. They are so professional, quick to respond, very through and know the market very well. Wouldn’t use anyone else now!

Filip Cao

08:24 24 Aug 19

Yates Hellier has been giving a great and professional service for over two years now and I am delighted to find a caring Estate agency in Glasgow.

Eva Fernández Morán

12:54 20 Aug 19

Great letting agency. Very professional, helpful and friendly in every communication and flat visit we have had over the course of our tenancy. They have always been quick to respond to any query we have had, no matter how big or small they were. I totally recomend them.

Ian Dewar

06:30 20 Aug 19

I have been a tenant in a property under the management of Yates Hellier since July 2015. I have also been a private rental tenant within Glasgow since arriving in the city in 1999, dealing with numerous Property Management companies, including some who operate nationwide.Yates Hellier have, without question, been the most professional, diligent and approachable property management company who I have dealt with over those 20 years.From the initial letting, lease and inventory process, through to arranging inspections and required legislative maintenance, Yates Hellier are completely in control of the process.

Roxana Vasile

21:57 19 Aug 19

Daniela Hladká Fantová

10:10 19 Aug 19

Great full service agency, communication is always smooth. All our request were sorted promptly. All of team are professionals in their field. I recommend this estate agency.

Derek Andrews

14:15 16 Aug 19

Delighted with the service received from Yates Hellier from start to conclusion.Excellent and professional at all times. They kept me fully informed with lots of feed back.What a pleasure to deal with them as opposed to some of the poor service received in the past from the ‘chains’.True professionals - thank you.Derek M AndrewsFairlie

Euan A

08:19 16 Aug 19

Best estate agents we've dealt with so far. Myself and my girlfriend have been quite unlucky with dodgy estate agents in the past so it's great to know there's some good property management companies out there. Very friendly staff and always quick to respond if there's any issues.

Francisco Malcata

07:32 16 Aug 19

Great agency, every time we contacted them they were prompt in giving us advice or solving our problems! We are very happy!

Rick Davey

22:49 15 Aug 19

Very professional, helping us to view properties in Glasgow over the New Year period at very short notice. Good communication, good advice, and quick responses to all our queries since moving here.

Liam MacIntyre

14:13 21 Dec 18

This was the first time I used Yates Hellier, from the beginning they stood out for several reasons but primarily my decision was down to the personal contact the salesman, not an assigned viewing agent, was proposing to have with my potential buyers. I could list many reasons for my recommendations but in short, they acted swiftly, achieved a price higher than I had hoped for and allowed me to step back and relax knowing that they had full control of every aspect of the sale.I had tenants whilst the sale was in progress and Yates Hellier conducted themselves with the utmost professionalism, clearly and promptly communicating feedback and instruction as well as showing understanding and empathy for all parties involved.Simply they proved a terrific service all round and I will most certainly be using them again!Thank you very much to all the staff at Yates Hellier!

Emma Thompson

15:58 02 Dec 18

My boyfriend and I have just finished renting with Yates Hellier for almost two years. We moved only in the end because we had outgrown the size of the property. They were always very professional, attentive and efficient as estate agents. I would wholeheartedly recommend them to prospective tenants.

Kay Cooper

18:45 19 Oct 18

I recently purchased for buy-to-let a property in Merchant City, Glasgow, marketed by Yates Hellier. On viewing the property, Mr.Yates, a courteous professional with in-depth knowledge of the local property market, readily answered all my questions to my satisfaction. As I was new to the Glasgow property market, I checked out various possible letting agents including major ones, but for different reasons found them all unsatisfactory. It then dawned on me I could use Yates Hellier as my letting agent, so discussed matters in detail with Mr.Hellier, Mr.Yates’s partner, who is in charge of the letting side of the business. He was meticulous and thorough in answering all my questions, so everything readily became clear. Accordingly, I decided to use them as my letting agent. When preparing the property for letting, I received very useful advice. Yates Hellier successfully secured a tenant for my property surprisingly quickly. Other members of staff were also highly efficient in dealing with various matters. In liaising with Yates Hellier, I have always experienced the benefits of the ‘personal touch’ which can be only provided by a ‘Boutique’ agent such as Yates Hellier. I can unreservedly commend them as a trustworthy, efficient and ‘hands-on’ property agent in Glasgow.

Magui Moreno

20:51 16 Oct 18

Jack and Ross have provided consistently excellent service from their initial meeting with us. We have relocated overseas and, as landlords, reliability, efficiency and great customer service (both for us and our tenants) is crucial. Their service is streamlined and very effective - from their pro-active marketing to dealing with an interested party pulling out at the last minute, to finding the most suitable tenants, to carrying extensive background checks and dealing with all the paperwork seamlessly. 4 months into the tenancy, their property management service is also excellent and gives us peace of mind. Highly recommended!

Peter Corson

15:35 15 Oct 18

As a landlord, I can say that Jack and the Yates Hellier team have been friendly and professional since our first meeting and I wouldn't hesitate to recommend them.

Mariana Stoiovici

15:45 10 Aug 18

They are really professional and lovely people!!

Rona Strawbridge

11:21 16 Mar 18

Open and straightforward letting agents. Clear information both when moving in and out. All issues were fixed promptly. Happy to reccommend.

Gary Deazley

12:10 22 Oct 17

As a maintenance contractor I've work with most leading letting and estate agents in and around Glasgow and by far Yates and Hellier are the most professional. All their clients both tenants and landlords never have a negative word to say about them. I would highly recommend Yates and Hellier

thomas cross

23:42 31 Jan 15

I have been in my flat that I rent through Orbis Property for over a year now and am really happy with it. The service they provide is excellent! I deal with Ross who keeps in regular contact with me to check that everything is ok. They are definitely the best letting agency I have dealt with over the past few years of renting in Glasgow. Tom.

Kevin Trapp

22:07 27 Dec 14

Jack provides outstanding service through Orbis Property: A highly effective agent with seamless tenancy engagement and great communication. It’s refreshing to know that if an agent says something is being done it means its pretty much done already. From maintenance to high quality tenants Orbis and Jack have not disappointed and I have every confidence they will not.

joanne brown

16:04 10 Dec 14

Got my flat at end of October and was very straight forward with no hassles. We were dealing with Jack who is lovely and very approachable with any issues we had in the flat, problems were dealt with straight away. Would recommend Orbis to my friends and family. So glad we were made to feel comfortable when speaking to him, had horrible experiences with other letting agents. Great service all in !

Andrew

15:11 28 Nov 14

Orbis Property was the letting agent for my current flat and everything organised by them was fantastic. Very prompt response time, accurate information, everything worked well. I can recommend Jack and his colleagues!

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